Technical Support
Support Services to keep your staff productive and reduce downtime
Technical Support
Engineering CAD Solutions offer an unrivalled support service from our offices in North Adelaide.
Superior support and service are critical to your work and your company's project success. Technical
support for MicroStation and CADconform is available via phone, email or onsite.
We offer a choice of support arrangements including 10, 20 or 50 hour pre-paid support blocks
(onsite, via phone or email) saving time, paperwork and resources. Prepaid block hours provide
priority one support for subscribers.
ECS also offer onsite and remote support as required. A minimum time is billable which includes
travel time. Please call for pricing.
Unproductive staff costs you money
Ask yourself:
• If you or your team have an issue with CAD software, what is it costing you in down time?
• Can you afford to have numerous CAD users standing around trying to resolve a colleague's CAD problem?
• Can you afford to have a CAD Technical Specialist on staff just in case?